MECCA Beauty Loop (also referred to as Beauty Loop) is a customer rewards program ("program") managed and conducted by MECCA Brands Pty Ltd (ACN 077 859 931) ("MECCA Brands" or "we") for the benefit of its customers ("Customer" or "you"). Opting in to the program is automatic upon:
the creation of a Client file by providing personal details for the MECCA database ("Client file") in one of our MECCA Cosmetica or MECCA Maxima stores or MECCA concession stores (such as our concession store within Myer) ("MECCA Store(s)"); or
ticking the program opt in box at or via mecca.com.au ("MECCA Australian Online Store") (each of the MECCA Store(s) or MECCA Australia Online Store being a "Participating Store"); or
the creation of a Client file by providing personal details for the MECCA database when making a purchase online or by subscribing to receive email communications from MECCA Cosmetica or MECCA Maxima.
Participation in the program is only open to individuals with an Australian residential address. These Terms and Conditions will be accepted by you and will be binding on you at the time of completion of your first purchase at one of our Participating Store. If you do not agree to be bound by these Terms and Conditions please do not participate in the program.
Purchases at or via one of our Participating Stores are included as spend in the Beauty Loop program ("Beauty Loop spend") - provided you identify yourself or your BL account to store staff or log into your account for shopping online.
Beauty Loop spend is calculated in $AUD for purchases made in a MECCA Cosmetica or MECCA Maxima Store in Australia (but not a MECCA Store outside of Australia, such as New Zealand). Each jurisdiction is separate and distinct and are managed separately. By way of example:
participant in the Australian program making a purchase in a MECCA Store in New Zealand will not receive the benefit of such purchase in its Australian program spend; and
a participant in the New Zealand program making a purchase in a MECCA Store in Australia will not receive the benefit of such purchase in its New Zealand program spend.
MECCA Australian Online Store:
Beauty Loop spend is calculated in $AUD for purchases made on the MECCA Australian Online Store (but not a MECCA online store outside of Australia, such as via our New Zealand online store). Each jurisdiction is separate and distinct and are managed separately. By way of example:
Your Beauty Loop spend will be calculated and accumulated over a rolling 12 month period and will be reviewed monthly at set 'MECCA Beauty Loop Review dates'. These dates are nominated from time to time and currently occur on the 16th of every month. This includes purchases up to and including the 15th of every month. Your Beauty loop spend and level will then be updated on the 17th of every month. Purchases at one of our Participating Stores 12 months prior to these dates will be considered as Beauty Loop spend. These dates may be changed at any given time without notice. Program spend will not be calculated more than once.
To ensure that purchasing at a MECCA Store is calculated as part of the Beauty Loop program, when you are in a store, please ask a store host to retrieve your Client file by providing a Beauty Loop program card, or other personal information, to enable your purchases to be added to your Beauty Loop spend. If shopping online, log in to your Beauty Loop account via your browser prior to completing your purchase, with the email address you have used for any in store purchases, to make sure your purchases are added to your Beauty Loop spend.
As part of the program, you will achieve Beauty Loop status by making purchases at one of our participating Stores as follows:
Beauty Loop Level 1 - by spending between AUD$300 and AUD $599 in a rolling 12 month period, as calculated at a MECCA Beauty Loop Review Date;
Beauty Loop Level 2 - by spending between AUD $600 and AUD $1199 in a rolling 12 month period, as calculated at a MECCA Beauty Loop Review Date; or
Beauty Loop Level 3 - by spending AUD $1200 or more in a rolling 12 month period, as calculated at a MECCA Beauty Loop Review Date.
Once you achieve a Beauty Loop level, you will hold this for a 12 month period from the MECCA Beauty Loop Review Date in which it was achieved, unless your spend during this 12 month period increases, in which case you may migrate up to another level.
The date the status of customers will next be reviewed is the date 12 months on and from the date upon which the status was achieved (this is known as "Beauty Loop Anniversary date"). If spend during the preceding year is not retained at the 'Beauty Loop Anniversary date', the status will be changed accordingly and MECCA Brands will take the necessary measures to effect such change.
Any transactions that fall outside the rolling 12 months spend and the MECCA Beauty Loop Review dates will not be included in customer spend. Orders placed online 72 hours (or less) prior to the review date may be excluded due to processing times, it being noted that the order is counted on the date the parcel is shipped from MECCA’s warehouse. If the review date falls on a weekend or public holiday, the ‘deemed’ review date will be the next business day.
Any transactions by another customer at one of our Participating Stores cannot be transferred to a different customer for someone else to obtain Beauty Loop spend.
There can be only one customer for each Beauty Loop Client file. Transactions from multiple Customer files or shopping accounts cannot be joined into one Beauty Loop spend amount. It is your responsibility to ensure that MECCA Brands has only one Client file for you. If you suspect that you have more than one Client file, please Contact Us or 1800 007 844.
Any Beauty Loop spend amount, cannot be sold, transferred, assigned or otherwise dealt with except in accordance with these Terms and Conditions. Beauty Loop spend amounts have no cash or monetary value.
You may be provided with a Beauty Loop card and identification number. MECCA Brands will use these cards and corresponding numbers for identification purposes. Beauty Loop cards are not debit, credit or charge cards, are not transferable and remain the property of MECCA Brands. Only one card will be issued to each customer. Cards are not transferable and must only be used by the original recipient and is not to be used for the benefit of any third party. No supplementary cards will be made available to customers.
Any rewards or offers communicated as part of the Beauty Loop may include specific offer terms and conditions, including expiry dates. You should read these terms and conditions. Only customers who receive Beauty Loop offers or rewards communication from MECCA Brands are eligible to use / redeem these rewards. All offers or rewards, and the benefits they offer, are not transferable. Customers must present a Beauty Loop card in store (or another form of acceptable identification), and any other form of redemption that may be required in order to redeem any such rewards or offers.
All Beauty Loop rewards or offers are subject to availability. MECCA Brands is not liable for any reward or offer not being available for any reason.
You should advise MECCA Brands of any change of name, address, contact number or email address by Contacting Us or 1800 007 844. MECCA Brands is not responsible for any failure by you to notify us of the change, which may result in you not obtaining the benefit of Beauty Loop communications and rewards or the loss or downgrade of a Beauty Loop status. Changes to your details can be made in store or on the website at mecca.com.au. Identification must be provided to change any details.
MECCA Brands may immediately suspend or terminate your participation in the Beauty Loop program if you: (a) have breached these Terms and Conditions; (b) have engaged, or may engage, in fraudulent conduct, or conduct that is suspected to be fraudulent, in relation to MECCA Brands, the Beauty Loop program or your Customer file; (c) have engaged in inappropriate conduct that undermines the reputation or legitimate interests of MECCA Brands (e.g. shoplifting); (d) you have supplied or are attempting to supply false or misleading information; (e) are selling, assigning, transferring, acquiring, or offering to sell, assign, transfer or acquire any award or benefit other than in accordance with these Terms and Conditions; (f) act in a hostile, abusive or aggressive manner towards any MECCA Brands staff; or (g) become bankrupt.
Where your right to participate in the Beauty Loop program is suspended or terminated, any benefits and rights you may have at that time under the Beauty Loop program shall thereby suspend or terminate (as the case may be).
All conditions and warranties, whether express or implied, as to the condition, suitability, quality, fitness or safety of any goods or services supplied under, or pursuant to, the Beauty Loop program ("Warranties"), are excluded to the extent permitted by law. Any liability we may have to you under Warranties which cannot be excluded is limited to any of the following at MECCA Brand's option:
Except as provided in any law which cannot lawfully be excluded or modified by agreement, MECCA Brands does not accept any liability whatsoever including for negligent acts and omissions, with respect to: (a) any death or injury; (b) any indirect or consequential loss or damage arising from the supply of the Beauty Loop card, reward, offer or benefit; (c) the loss, theft or destruction of a Beauty Loop card or any other reward, offer or benefit; (d) any delay in replacing a reward or benefit or unauthorised use of any reward, benefit or Beauty Loop; and (e) any failure, delay or inability of MECCA Brands to provide a Beauty Loop card, reward or benefit to you caused by circumstances beyond its control, including, without limitation, strikes or industrial disputes, acts of God, flood, weather, war or civil disturbance.
Employees of MECCA Brands, and any customer of MECCA Brands who is eligible for "corporate discounts" or "family discounts" are not eligible to participate in the Beauty Loop program and any corresponding offers / rewards are not eligible to be used by employees.
MECCA Brands may choose to change the Beauty Loop program elements or cease running MECCA Beauty Loop at any time (without any liability). MECCA Brands will use reasonable endeavours to give advance notice to all customers who are a part of the Beauty Loop program of any changes (whether via its website or otherwise) but it is not under any obligation to do so.
A notice or communication shall be deemed to be given by MECCA Brands to you if it is sent to your postal or electronic address registered in your Client file.
Please visit our website mecca.com.au/BeautyLoop/ for the latest version of these Terms and Conditions.
You are solely responsible for any government tax, duty or other charge imposed by law in any country in respect of the Beauty Loop program, your participation in the Beauty Loop program, Beauty Loop rewards offered or any other transaction within, or arising out of, the Beauty Loop program.
These Terms and Conditions, and your participation in the Beauty Loop program, is governed by and will be construed in accordance with the laws of the State of Victoria, Australia irrespective of where the application for your Client file has been completed. In any action or other legal process with respect to any matter or thing in connection with these Terms and Conditions, and your participation in the Beauty Loop program, you submit to the non-exclusive jurisdiction of the Courts in the State of Victoria.
If you have any questions regarding these Terms and Conditions, please Contact Us.
a participant in the Australian program making a purchase via our New Zealand online store will not receive the benefit of such purchase in its Australian program spend; and
a participant in the New Zealand program making a purchase via our MECCA Australian Online Store will not receive the benefit of such purchase in its New Zealand program spend.
Beauty Loop spend excludes returns, refunds, delivery charges, and the purchase of gift cards. Beauty Loop spend includes GST.
in the case of goods, supplying, or paying the cost of supplying, the goods again or repairing, or paying the costs of repairing, the goods,
in the case of services, supplying, or paying the cost of supplying, the goods again.
in the case of any claim relating to points, to crediting that number of points to the customer's account;
in the case of any claim relating to a reward, to crediting the number of points redeemable for that reward to your Beauty Loop program account.