Placing an order with MECCA online is fast, easy and secure.

Orders are delivered via Startrack Express within 1-2 business days to all Australian metropolitan areas. Please allow for an additional 1-2 days transit for regional areas.

To ensure secure delivery, all parcels must be signed for upon receipt. If you don’t expect to be home during normal business hours, please choose a delivery address where someone will be available to sign for your parcel.

Changes to orders

Once you’ve placed your order, it joins a queue for immediate processing and fast despatch. We are therefore unable to make any changes, additions or amendments to orders. 

If your order has already been processed and you wish to return an item please contact our Customer Service team on 1800 007 844 Mon - Fri 9am - 5pm AEST or Contact Us if you have any questions.

Stock availability

Our stores across Mecca Cosmetica and Mecca Maxima, each stock various Brands and Products. mecca.com.au is where you can find and purchase all of our products. We aim to always be in stock however, from time to time we may sell out.

Now, you can easily look up stock availability both online and in stores:

  • If an item is available for purchase online, you will be able to ADD TO BASKET.

  • If you would like to locate an item in store, you can simply click on FIND IN STORE to search its availability at stores near you, by suburb or by state.

If you have any queries on locating a specific item please call us on 1800 007 844 or Contact Us and we will endeavour to find the item for you.

Gift wrapping and cards

All orders come beautifully packaged in a deluxe MECCA box lined with tissue paper and are housed for protection in a white mailing box ready for shipment. You may also include a personalised gift message. Simply type your message in the Gift Message field at checkout and it will be printed on a MECCA card and inserted in to an envelope.

We will email you a copy of your order confirmation, so you have this as a record of purchase.

Corporate Orders

For any corporate order or multiple item order enquiries please contact our Customer Service team on 1800 007 844 or here.


We love trying new products, and we know you do too! With every online order, you have the opportunity to select three limited edition samples for free.

Simply nominate your three free samples as you check out, and they will be included with your order. On occasion we may run out of a particular sample. In these instances, we will substitute it with another free sample on the list. Samples are not available with Gift Card and eGift Card purchases.

Please note sample images displayed are of full size product, not sample size.