What is MECCA Beauty Loop?

MECCA Beauty Loop is our way of recognising you with the products you love, the samples you want and the experiences you enjoy. It’s also our way of saying “thank you”.

MECCA Beauty Loop offers three levels of recognition. Each and every purchase at a Mecca Cosmetica, Mecca Maxima or MECCA store and online contributes to a Beauty Loop level.


Beauty Loop Level 1

AS A BEAUTY DISCOVERER every day is a beauty adventure: exploring new products, new brands, new categories and experiencing them for the very first time. Come with us on this beauty journey where we will share with you our love of beauty with an exclusive Beauty Loop Box four times per year, invitations to events and experiences, and even a Makeup Application to celebrate your birthday, when you spend $300 AUD per year (12 months).


Beauty Loop Level 2

AS A BEAUTY DEVOTEE you are immersed in the world’s best in beauty. And just like us, you love to hear about the latest beauty trends, breakthroughs and products. That’s why with MECCA Beauty Loop, you’ll be the first to know the breaking news, receive an exclusive Beauty Loop Box each quarter, containing samples of the newest must haves and icons of the future. You’ll also enjoy complimentary beauty experiences, priority invitations to special events and a Makeup Application along with a gift to celebrate your birthday, when you spend $600 AUD per year (12 months).


Beauty Loop Level 3

AS A BEAUTY AFICIONADO your passion for beauty is unparalleled: you would go to the ends of the earth for beauty’s most coveted (as do we). We’ll bring you more of the world you love with an exclusive Beauty Loop Box four times per year, pre-launch products, a Makeup Application and a gift to celebrate your birthday. You’ll also enjoy complimentary International Events, exclusive invitations, even more beauty experiences and products no one else can access, other than you. All this and more when you spend $1200 AUD per year (12 months).


What is the MECCA Beauty Loop Box?

Four times per year, customers in Level 1, 2 & 3 will be offered an exclusive Beauty Loop Box containing a lovingly edited selection of our favourite beauty products for you to experience and enjoy.


How do I receive my Beauty Loop Box?

You will receive an email communication letting you know when your Beauty Loop Box is available. You can simply pop in to your nearest Mecca Cosmetica, Mecca Maxima or MECCA store to collect your box (no purchase necessary). You can also receive your Beauty Loop Box with your online order; once you log in, the option to redeem will automatically appear. Please click ‘ADD TO BAG’ to add this to your order.

Whilst we endeavour to offer a Beauty Loop Box to everyone, stocks are limited and you will only have a limited time to redeem your box.


When will I receive my Beauty Loop Box?

Beauty Loop Boxes will be available quarterly, starting in January each year. You will receive an email advising you of when your Beauty Loop Box will be available for collection, either in store or online.


What are Complimentary Makeup Applications and how do I receive them?

A complimentary Makeup Application of 45 minutes may be offered to you periodically throughout the year for set periods of time. Beauty Loop participants are also able to take advantage of a Complimentary Makeup Application for their birthday. We will communicate these offers via email letting you know further details. They are only available in store and bookings are essential and subject to appointment time availability.


What are International Events and how do I receive an invite?

From time to time throughout the year we will offer Beauty Loop participants the opportunity to attend exclusive in store events. You will have the opportunity to meet the brands, learn about the latest beauty trends, seasonal looks, and new products – all from International brand experts.


Can anyone be a part of MECCA Beauty Loop?

Almost anyone in Australia or New Zealand can be a part of the MECCA Beauty Loop. There are some exclusions, please visit the Beauty Loop Terms & Conditions to find out more.


How do I join MECCA Beauty Loop?

If you are an existing customer or email subscriber there is no need to join - you are already entitled to enjoy and experience MECCA Beauty Loop. Simply visit your nearest store or click here to see what Beauty Loop benefits you can enjoy.

If you are new to MECCA, you can get in the loop by subscribing to receive our regular emails here, by making a purchase at your nearest Australian or New Zealand Mecca Cosmetica, Mecca Maxima or MECCA store or online at mecca.com.au. Make sure you tick the ‘Be a part of MECCA Beauty Loop’ box when shopping online or create a client file in store.


I am already a customer of Mecca Cosmetica, Mecca Maxima or MECCA, do I need to join? Is my previous spend included?

As an existing customer or email subscriber there is no need to join - you are already entitled to enjoy and experience MECCA Beauty Loop. Any purchases you made for the 12 months prior to the first review date have contributed to your Beauty Loop status. Simply visit your nearest store or click here to see what Beauty Loop benefits you can enjoy.


How do I obtain a Beauty Loop Level?

If you accumulate $300 AUD of purchases in a 12-month period, you will start to receive the benefits of Beauty Loop Level 1. If you accumulate $600 AUD worth of purchases in a 12-month period, you will start to receive the benefits of Beauty Loop Level 2. If you accumulate $1200 AUD worth of purchases in a 12-month period, you will start to receive the benefits of Beauty Loop Level 3.

Once you reach a Beauty Loop Level, you will be able to enjoy the beauty-full benefits of that level for 12 months unless your spend during this 12 month period increases, in which case you may migrate up to another level and we will notify you accordingly.


How often is my spend reviewed?

Spend is reviewed monthly. The Beauty Loop Review dates occur on the 16th of every month. This includes purchases up to and including the 15th of every month. Your Beauty loop spend and level will then be updated on the 17th of every month.


What Beauty Loop Level am I in?

You can view your Beauty Loop Level online when you create an Online Account here or ask a host at your nearest Mecca Cosmetica, Mecca Maxima or MECCA store.

Please note to view or edit your information online, you must hold an existing Online Account. You will need to have provided us with your email address for us to be able to securely retrieve your information online.


How do I maintain my Beauty Loop Level?

Once you reach a Beauty Loop Level, you will be able to enjoy the beauty-full benefits for 12 months unless your spend increases and you move up a level and enjoy even more of the best in global beauty!

After this 12 months has passed, we will review your Beauty Loop spend and Beauty Loop Level.


How is spend calculated for Beauty Loop?

Every month we review all MECCA Beauty Loop spend for the previous 12 months. For customers in Australia, spend is calculated in Australian dollars and includes purchases made in Australian Stores (Mecca Cosmetica, Mecca Maxima and MECCA) and at mecca.com.au and excludes any purchases made in a New Zealand Store or at meccabeauty.co.nz. Beauty Loop spend excludes returns, refunds, delivery charges, and the purchase of gift cards. Beauty Loop spend includes GST. See How often is my spend reviewed above for more information.


Does Beauty Loop spend include purchases made at Mecca Cosmetica and MECCA in Myer and Mecca Maxima?

Yes. MECCABeauty Loop spend includes purchases made at Mecca Cosmetica and MECCA in Myer and Mecca Maxima. Just make sure that the MECCA host retrieves your client file so your purchases are added to your Beauty Loop spend.


What is ‘Beauty Loop Spend’?

Beauty Loop Spend is the total of your purchases made at MECCA  Cosmetica, Mecca Maxima and MECCA (in store and online) over a 12 month period. See ‘How is Spend calculated for MECCA Beauty Loop’ above for more details.


What is a ‘Beauty Loop Anniversary Date'?

Your 'Beauty Loop Anniversary Date' is 12 months from the date your Beauty Loop Level was obtained. It's important to keep track of this date so you can maintain your Beauty Loop Level in the future.


Is there a MECCA Beauty Loop card?

We do offer a Beauty Loop card for customers who are in Beauty Loop Level 1 and above. The card is optional and is used to help us quickly retrieve your client file in store.


What if I lose my Beauty Loop card?

Simply visit your nearest Mecca Cosmetica, Mecca Maxima or MECCA store and ask for a new Beauty Loop card. Please make sure that if you find your original card that you no longer use, it’s best to destroy it.


Do I need to bring my Beauty Loop card with me when I shop at Mecca Cosmetica, Mecca Maxima or MECCA?

Not necessarily. We can still retrieve your information if you do not have a MECCA Beauty Loop card. The process is just made a little simpler if you do have a card as we can simply scan your card to retrieve your information.


How do I view and update my Beauty Loop details?

You can view your Beauty Loop Level online in the My Account section here or at your nearest Mecca Cosmetica, Mecca Maxima or MECCA store. Please note to view or edit your information online, you must hold an existing Online Account. You will need to have provided us with your email address or Beauty Loop Card Number for us to be able to securely retrieve your information online. Alternatively, you can change your details by contacting us here or 1800 007 844.


Can someone else be included on my Beauty Loop client file?

Each individual needs to have their own client file. This will ensure that they can also receive Beauty Loop benefits based on their purchases.


How often will I receive Beauty Loop communications and offers?

The frequency and timing of Beauty Loop communications and benefits vary depending upon your Beauty Loop Level. However, you can expect to receive emails from us on a weekly basis.


Can I use my Beauty Loop benefits at Mecca Maxima and Myer?

If you receive special Beauty Loop benefits, you can use these at Mecca Maxima and MECCA in Myer. Please however check individual terms and conditions on any benefits or offers you receive as there may at times be exclusions.


Can I use my Beauty Loop benefits when shopping online?

Some Beauty Loop benefits or offers will be available to redeem online. At the time of communicating your Beauty Loop benefits or offers we will let you know if they are available online and how to redeem them with an online purchase.


Why am I not receiving any Beauty Loop emails or mail?

Your email or postal address details may have been recorded incorrectly in our system or at some time we may have received return mail from you. Please check your details are correct under the 'Your Details' section of the website. If you are unable to log in to view your details or if they are correct and you are still not receiving mail, please contact your nearest MECCA store to have your client file checked by one of our hosts. You can also Contact Us.


I no longer wish to receive communications. How do I arrange this?

You will need to 'opt out' of MECCA Beauty Loop. You can do this by visiting your nearest Mecca Cosmetica, Mecca Maxima or MECCA store or by contacting Customer Service on 1800 007 844.

This will not erase your client file but will prevent you from receiving future communications. It will also mean that your purchases will not be calculated as part of MECCA Beauty Loop and you will not receive Beauty Loop benefits.


Can I be a part of Beauty Loop but no longer receive email communications?

You can unsubscribe from email communications by clicking on the ‘unsubscribe’ link on any email you receive. This will remove you from email communications only. However, please note that this may also exclude you from receiving Beauty Loop benefits as the majority of these benefits and offers will be communicated by email.


Where can I view MECCA Beauty Loop Terms & Conditions and Mecca Cosmetica (Cosmetics Cubed) Privacy Policy?

Click here to view the MECCA Beauty Loop Terms & Conditions. Click here to view the MECCA Brands Pty Ltd Privacy Policy.